Common Questions (FAQs)

Contact Us

• Contact Ministry of Supply

Boston Flagship Store

• Boston Flagship Store

Discounts

• Discounts

Shipping

• Holiday Shipping, Returns & Promotions
• Fulfillment & Shipping Times
• APO/FPO/DPO Shipping

Orders & Payment

• Order Processing & Cancellations
• Pre-Order FAQs
• Discounts and Promotional Offers
• Gift Cards
• Price Adjustments
• Payment Methods

Returns and Exchanges

• Returns and Exchanges
• Gift Exchanges
• Refund Processing Times
• Damaged or Incorrect Item Received
• Repair Policy
• Return and Exchange Policy

International

• International Shipping Options & Rates
• International Taxes & Duties
• Refused International Shipments

Products

• Previous Generation
• Care Guide

M° Rewards & Referrals

• Earning Points
• Redeeming Points
• Tier Status
• Referrals
• Rewards & Returns
• Terms and Conditions

Direct Mail Removal Requests

• Do Not Mail or Email Request

Mercury Heated Jacket

• Mercury Frequently Asked Questions
• Mercury Quick Start Guide